Kuddy cosmetics is a leading skincare brand committed to delivering top-quality products and services to our customers.
We are recruiting to fill the position below:
Job Title: Female Customer Service Representative
Location: Tradefair, Lagos
Employment Type: Full-time
Job Description
- Kuddy Cosmetics is a leading name in the beauty industry, known for delivering quality products and exceptional service.
- As we continue to grow, we’re looking for vibrant, courteous, and service-driven individuals to join our team!
- As a Customer Service Representative, you will be the face and voice of Kuddy Cosmetics – attending to customer inquiries, resolving issues, and ensuring every client receives excellent service both in-store and online.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Respond to customer inquiries via phone, email, social media, and in-person.
- Resolve complaints and issues promptly while maintaining a positive attitude.
- Maintain deep knowledge of products and promotions to assist customers effectively.
- Handle sales processing, returns, and follow-up communication.
- Coordinate with other departments to ensure customer satisfaction.
- Maintain a clean, welcoming, and organized service area.
Requirements
- OND / HND / B.Sc. in any field.
- 1 – 2 years of customer service or front desk experience (retail or beauty industry preferred).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a calm demeanor under pressure.
- Tech-savvy and familiar with basic CRM or POS systems.
- Passion for beauty, skincare, and cosmetics is an advantage.
Salary
N80,000 – N100,000 / Month.
Application Closing Date
30th May, 2025.
How to Apply
Interested and qualified candidates should send their CV to: careers@kuddycosmetics.com using the Job Title as the subject of the email.